24x7 Live Video Support
Human Intelligence is sometimes needed to intervene with the verification process and provide final approval, after-all humans are the ones who designed all these amazing technologies.
Even though AZYO’s solution is fully automated, there can be situations where live human interaction will be needed to validate someone.
AZYO’s client services team takes care of this tedious task. During a live video call, the person undergoing verification process will interact and engage with a live administrator for any extra clarifications needed.
Live video conferencing from an administrator is an extra security layer on top of facial recognition, OCR, and liveness detection.