The world is becoming digital. With newer technological advancements, various industries are undergoing changes. The airline industry is also one of them. To adjust to the dynamic environment, the airline industry has also gone from physical to online. Companies are also conducting modern operations to sell their services and to give a memorable customer experience. Traveling across different states and countries has always been one of the most liked activities to do by everyone, especially the wealthier class. In order to ascertain that customers can go around the world with utmost safety and security, understanding their journey is also vital. 

It is for the customers that products and services are going online and they can have a hassle-free experience. However, as the scope for technology broadens, the scope for challenging risks also increases. Here we are talking about the cybersecurity measures that must be taken by travel companies to protect their customers from the risk of cyber crimes through impersonation. The common threats that pose the airline industry are identity impersonation, data breaches, or stolen security credentials. 

A modern automated identity verification system is needed to negate all kinds of frauds in the travel industry. This will benefit the travel industry to provide their clients with better assistance and security without having to go through a long verification process requiring various documents. Research has shown that since 2018 and especially post Covid-19 outbreak, travel bookings have been mostly done online through apps or websites. 

With digitization, the airline industry is able to improve its services much better. But with pros come cons. Technological expansion creates a wide risk of cyber crimes targeting the travel industry. Data breaches, stolen credit information used for booking flight tickets, creating different types of malware to secure confidential customer data are major threats to the industry using the online platform. 

In order to gain maximum benefits from providing online services, the airline industry must have a thorough knowledge of their vast customer database and how they go about with the services they provide. For this purpose, a solid digital identity verification process is required to detect and prevent any identity-related frauds. 

Imparting good customer service with simultaneous efforts of upholding the company’s name and reputation, AZYO, the market-leading firm in automated identity verification is the perfect solution. 

AZYO, with the combined conscious efforts of cybersecurity expertise, data science, and data analytics experience have built the #1 Rated Automated Identity Verification Solution. AZYO is here to build the bridge of trust between the customers and the travel companies to ensure maximum safety. With AZYO’s phenomenal fusion of Real Optical Character Recognition, Artificial Intelligence, Machine Learning, Blockchain & Facial Biometrics, only legitimate customers can use the platform. The inconvenience of carrying hard copies of different identity documents can also be eliminated as AZYO’s REAL OCR takes care of extracting all the vital information from scanned or printed id documents of customers while onboarding the digital platform. Its facial biometrics also minimize customer check-in at various check-points.

AZYO’s automated identity verification provides security of customer identity information along with enhancing the customer’s traveling journey throughout and making it hassle-free. With the perfect cost-effective and efficient solution, AZYO is here to simplify processes and ensure memorable plus travel-friendly journeys for passengers.